Serial number
In Arabic الرقم التسلسلي
A serial number is a unique code given to a single unit of a product, so one unit can be told apart from every other unit of the same item.
In plain words
A lot number groups many units made together; a serial number belongs to one. It is used for goods that are valuable, under warranty or regulated, such as appliances, phones and equipment. With it you can say which customer has which unit and when they got it.
Serial numbers are captured when the goods arrive and again on every movement: transfer, sale, return. That gives each unit a history, so a warranty claim can be checked against the date it was sold and a returned unit can be matched to its invoice.
The common mistake is tracking cheap, fast-moving goods by serial. Every carton then needs scanning on every movement, staff start skipping it, and the records fall behind. Track by serial only where one unit matters on its own.
- Serial number
- SN-24017
- Received
- 2026-02-10
- Sold
- 2026-03-05
- Returned under warranty
- 2026-03-31
- Days with the customer
- 26
In Axon Suite
How Axon Suite handles it
In Axon Suite an item can be set to serial tracking, so each unit carries its own number. Goods receipts take the serial numbers, and a count line for a serial-tracked item cannot close without one.
Feature
Lots, expiry and first-expiry out
Lot-tracked items carry their expiry and manufacture dates from the day they arrive. When a line names no lot, Axon Suite takes the soonest-expiring stock in the bin, so nobody has to remember which pallet is short-dated.
Open: Lots, expiry and first-expiry out